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The Riverland's
Premier Computer Support
Remote support

For quicker response times we offer a Remote Support service.


Remote support is available to both home and business customers who have internet access.

 

Charges for remote support are charged in 15 min blocks 
 (prices include GST)

$55.00 for the first 15mins

$27.50 each 15 minutes thereafter

or $110 per hour whichever is the lesser..

This nearly always works out cheaper than an on-site visit.

 

For non account customers, EFTPOS facilities are available.

Click DOWNLOAD NOW to download the Remote support software and select 'Save' and save to your desktop.

 

Remote support

 

To arrange remote support appointment just ring 08 8583 7128 and advise the following.

A description of problem or work required

A convenient phone number to be called back on

Teamviewer ID - (run the downloaded KarBec_Support file to obtain this)

Your credit card details - Card holder's name, card number, expiry date and CCV #)

 

 

At the scheduled time your support technician will ring and request that you run the KarBec_Support file.